Mrs B's Nursery | Privacy Policy

Privacy Policy

Privacy Policy for Mrs B’s Nursery

Effective Date: 23/12/2024

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Mrs B’s Nursery (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing or using our website, mrsbnursery.co.uk, you agree to the terms outlined in this Privacy Policy. If you have any questions, please contact us at contact@mrsbnursery.co.uk.

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1. Information We Collect

We may collect personal and non-personal information when you interact with us. This includes:

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1.1 Personal Information

• Name

• Contact information (email address, phone number, address)

• Payment details (for transactions)

• Any other information you provide directly via forms, emails, or phone calls.

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1.2 Non-Personal Information

• Browser type and version

• Operating system

• IP address

• Pages visited on our website and time spent

• Referral sources (how you found our website).

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2. How We Collect Your Information

We collect your information through various means, including:

• When you fill out a contact form or send an enquiry via mrsbnursery.co.uk

• When you communicate with us via email, phone, or in person

• When you make a purchase or request a quote

• Through automated technologies like cookies when you browse our website.

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3. Use of Information

We use your information to:

• Provide and improve our services

• Respond to your enquiries or requests

• Process orders and transactions

• Send you updates, promotional materials, or newsletters (if you have opted in)

• Enhance your experience on our website

• Comply with legal and regulatory obligations.

We will not sell, rent, or lease your personal information to third parties.

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4. Disclosure of Information

We may share your information:

• With trusted third-party service providers who assist in our operations (e.g., payment processors, IT support, delivery services).

• To comply with legal obligations, court orders, or government requests.

• If it is necessary to protect our rights, property, or safety.

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5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. Cookies are small text files stored on your device that allow us to recognise repeat visitors and gather data.

You can disable cookies through your browser settings; however, some parts of our website may not function correctly without them.

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6. Storage and Security

We store your information securely and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. Measures include:

• Secure servers and encryption for sensitive data

• Regular security audits and updates

• Restricting access to personal information to authorised personnel only.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies when visiting them.

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8. Access and Correction

You have the right to:

• Request access to the personal information we hold about you.

• Request corrections if you believe the information we hold is inaccurate or incomplete.

To exercise these rights, please contact us at contact@mrsbnursery.co.uk.

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9. Direct Marketing

We may send you marketing communications about our services if you have opted in. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us at contact@mrsbnursery.co.uk.

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10. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or comply with legal obligations. Once no longer required, we securely delete or anonymise the information.

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11. Children’s Privacy

Our services and website are not directed at individuals under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will promptly delete it.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date. Please review it periodically.

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